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Commercial Operation Support Lead

Job Benefit

  • Laptop
  • Insurance
  • Allowances
  • Employee Shuttle Service
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

This position is to lead & build current sales admin capability to be Commercial Operation & Support to build & control consistent sales policy, sales analytic, sales forecast integration & sales force effectiveness to support business profitable growth.

20% Sales Policy & Customer Offering Plan & Management

  • Lead with sales manager to develop the effective discount policy from Gross to Net for customers.
  • Lead with sales manager to develop yearly customer activities such as trip incentive, customer performance recognition, customer conference theme…
  • Co-work with Credit Team to provide customer insights for AR & Credit Management policy.
  • Initiate attractive CQN sales program such as commission, incentive…to motivate & encourage commercial team to deliver Sales volume, Margin & Sales effectiveness.
  • Leading with commercial sub-functions in yearly budget planning & spending control.

30% Sales Analysis & Sales Force Effectiveness

  • Develop & build internal sales, commercial standard working & operational processes such as standard reports, meeting, new customer appointment...to simplify & drive common commercial communication with crossfucntions..
  • Centralize & integrate with sales managers & connect with demand planning to improve sales forecast accuracy.
  • Lead with Sales Manager, Technical Solution Manager to initiate Commercial KPIs model by position that to support
  • Analyze & Alert to Sales Manager & Commercial Director on customer and sales performance such as - target deliver, product/customer margin performance, sales productivities through developing standard commercial scorecard, KPI target tracking report & follow up improvement plan.

20% Business & Market Intelligent Data warehouse

  • Build & manage customer profile, segmentation & database management.
  • Track & record Key Farm performance with POP
  • Track & record market price movement of fish, shrimp… 
  • Track & record competitor’s price, activities, new product launch...
  • Track & record of sales, margin, AR performance by customer by product species.

15% Commercial & Sales Support

  • Responsible to be contact point for 2 ways of communication between field sales, TS and internal cross functions.
  • To provide standard data reports (daily, weekly, monthly…) to Commercial Director, Sales, Technical team and/or as per business needs.
  • Provide admin task and logistic support to Sales, Technical on customer, sales meeting, conference, seminar.
  • Co-work with Marketing, TS, TAM to provide the regular updated Sales Kits (Sales framework, feeding program), working tools for sales.
  • Provide support sales team on executed processes of new customer appointment & internal SOP.
  • Provide all admin supports to sales team to execute company compliance & safety policy.

15% Talent & team capability development

  • Lead & develop commercial operation & support capability & competency model
  • Provide coaching to employee on the define what & develop How to fulfill their task to support for commercial team.
  • Demonstrate can do spirit to drive high team performance manner

Job Requirement

Required Qualifications

  • At least 5+ years of experience in Sales Leadership experiences, especially in sales force effectiveness (SFE)
  • Strong expertise in Sales processes: Value Base Solution Process, etc.
  • Proven success in leading the development and implementation of Sales and Marketing strategies
  • Strong business acumen & Customer Oriented
  • Advanced experience positively influencing and collaborating while engaging the full scope of his/her team
  • Strong leadership and communication skills - Ensure team capabilities and services meet sales & customer requirements
  • Demonstrated decision-making and problem-solving ability
  • Demonstrated Strong leadership skills
  • Strong in sales process development
  • Strong in Sales analytical power
  • Excellent communication skills
  • High learning agility
  • Ability to effectively collaborate within CAN and with other BUs
  • Customer/Client focus
  • Ability to solve complex problems through innovation, collaboration, creativity and determination

Preferred Qualifications

  • Bachelor’s Degree in Business Administration/Economic. Agriculture background is as an advantage


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